Version at: 23/09/2018, 18:05
Go back to <a href="http://tatoeba.org/">tatoeba.org</a>.
# FAQ
## Do I need to send email in order to request a Tatoeba account?
No. You just need to click on the "Register" link or button that you can see from the home page. Then you can set up an account yourself.
## What should I do if I have trouble logging in?
Try clicking the "Remember Me" checkbox before you type in your username and password. If you still have problems logging in when you do that, try clearing your cache and cookies. Here are some guides:
* [Google Chrome](https://support.google.com/chrome/answer/95582)
* [Mozilla Firefox](https://support.mozilla.org/en-US/kb/how-clear-firefox-cache)
* [Safari](http://support.apple.com/kb/ph11920)
If you still have problems, send an email to Team Tatoeba (team@tatoeba.org) telling us your browser and other details that might be important.
## How do I search for text? Why might the results differ from what I expect?
=> [See article here](http://en.wiki.tatoeba.org/articles/show/text-search)
## Why are some translations in grey?
Grey translations are indirect translations. In other words, they are translations of the translations, and not translations of the main sentence (the main sentence is the sentence in big letters).
We display them because they can be useful, but you should be careful. Their meaning may differ a little from the main sentence.
## Why do I not see all the translations I expect to see?
If you have listed a series of language codes in your settings, Tatoeba will only display translations in the languages you indicated. Leave the field empty to display translations in all languages.
## Why are some sentences in red?
Red sentences are not approved. They raise copyright issues or are otherwise problematic.
You should not translate them.
## How do I delete a sentence?
Only corpus maintainers can delete sentences. We may someday add the possibility for other users to delete their own sentences, but in the meantime, if you want to have a sentence deleted, add a comment on the sentence asking for deletion and explain why you'd like to delete it.
If you have added something by mistake, rather than asking for it to be deleted, try to replace it by a valid sentence.
## A sentence is not marked with the right language. How do I fix it?
Click on the language icon to the right of the sentence and select the correct language from the list.
## How can I add tags to a sentence?
To add tags, you must be an advanced contributor.
=> [See article: advanced-contributors](http://en.wiki.tatoeba.org/articles/show/advanced-contributors)
## How can I link or unlink sentences?
To link or unlink sentences, you must be an advanced contributor.
=> [See article: advanced-contributors](http://en.wiki.tatoeba.org/articles/show/advanced-contributors)
## How can I become an advanced contributor?
=> [See article: advanced-contributors](http://en.wiki.tatoeba.org/articles/show/advanced-contributors)
## How can I help translate the website?
=> [See article: interface-translation](http://en.wiki.tatoeba.org/articles/show/interface-translation)
## I would like to add a new language. What do I have to do?
=> [See article: new-language-request](http://en.wiki.tatoeba.org/articles/show/new-language-request)
## How do I contribute audio to Tatoeba?
=> [See article: contribute-audio](http://en.wiki.tatoeba.org/articles/show/contribute-audio)
## When contributing in Chinese, should I use simplified or traditional characters?
You can use whichever you like. We have a tool that will automatically convert simplified into traditional, and traditional into simplified.
When browsing sentences, if you set the Chinese sentence as the main sentence, you will see an additional icon at the top of the sentence.
*  traditional
*  simplified
Below each Chinese sentence, you will also see the transcription in pinyin, and below the pinyin, the conversion into simplified or traditional.
You can browse the Chinese sentences to see what they look like.
## How do I report a bug?
You can report a bug by sending an email to team@tatoeba.org or a private message to one or more of the admins. We do not have a special interface for reporting a bug.
## How do I request deletion of my account?
=> [See article: delete-account](http://en.wiki.tatoeba.org/articles/show/delete-account)
## How do I set up a wiki account?
Send an email to team@tatoeba.org requesting an account. Tell us the username you want to use.
## Does Tatoeba provide an API?
No, it does not.
## I would like to use Tatoeba's data for my project, how do I give proper attribution?
Basically you just need to write somewhere that some/all of your sentences are from Tatoeba, with a link to [https://tatoeba.org](https://tatoeba.org), and mention that Tatoeba's data is released under CC-BY 2.0.
Here's an example of good attribution:
[https://www.clozemaster.com/about#where-are-the-sentences-from](https://www.clozemaster.com/about#where-are-the-sentences-from)
version at: 27/10/2018, 22:45
Go back to <a href="http://tatoeba.org/">tatoeba.org</a>.
# FAQ
## What should I do if I have trouble logging in?
Try clicking the "Remember Me" checkbox before you type in your username and password. If you still have problems logging in when you do that, try clearing your cache and cookies. Here are some guides:
* [Google Chrome](https://support.google.com/chrome/answer/95582)
* [Mozilla Firefox](https://support.mozilla.org/en-US/kb/how-clear-firefox-cache)
* [Safari](http://support.apple.com/kb/ph11920)
If you still have problems, send an email to Team Tatoeba (team@tatoeba.org) telling us your browser and other details that might be important.
## Why are some translations in grey?
Grey translations are indirect translations. In other words, they are translations of the translations, and not translations of the main sentence (the main sentence is the sentence in big letters).
We display them because they can be useful, but you should be careful. Their meaning may differ a little from the main sentence.
## Why do I not see all the translations I expect to see?
If you have listed a series of language codes in your settings, Tatoeba will only display translations in the languages you indicated. Leave the field empty to display translations in all languages.
## Why are some sentences in red?
Red sentences are not approved. They raise copyright issues or are otherwise problematic.
You should not translate them.
## A sentence is not marked with the right language. How do I fix it?
Click on the language icon to the right of the sentence and select the correct language from the list.
## How can I add tags to a sentence?
To add tags, you must be an advanced contributor.
=> [See article: advanced-contributors](http://en.wiki.tatoeba.org/articles/show/advanced-contributors)
## How can I link or unlink sentences?
To link or unlink sentences, you must be an advanced contributor.
=> [See article: advanced-contributors](http://en.wiki.tatoeba.org/articles/show/advanced-contributors)
## How can I become an advanced contributor?
=> [See article: advanced-contributors](http://en.wiki.tatoeba.org/articles/show/advanced-contributors)
## How can I help translate the website?
=> [See article: interface-translation](http://en.wiki.tatoeba.org/articles/show/interface-translation)
## How can I request a new language?
=> [See article: new-language-request](http://en.wiki.tatoeba.org/articles/show/new-language-request)
## How do I contribute audio to Tatoeba?
=> [See article: contribute-audio](http://en.wiki.tatoeba.org/articles/show/contribute-audio)
## When contributing in Chinese, should I use simplified or traditional characters?
You can use whichever you like. We have a tool that will automatically convert simplified into traditional, and traditional into simplified.
When browsing sentences, if you set the Chinese sentence as the main sentence, you will see an additional icon at the top of the sentence.
*  traditional
*  simplified
Below each Chinese sentence, you will also see the transcription in pinyin, and below the pinyin, the conversion into simplified or traditional.
You can browse the Chinese sentences to see what they look like.
## How do I delete my account?
=> [See article: delete-account](http://en.wiki.tatoeba.org/articles/show/delete-account)
## Does Tatoeba provide an API?
No, it does not (yet).
## I would like to use Tatoeba's data for my project, how do I give proper attribution?
Basically you just need to write somewhere that some/all of your sentences are from Tatoeba, with a link to [https://tatoeba.org](https://tatoeba.org), and mention that Tatoeba's data is released under CC-BY 2.0.
Here's an example of good attribution:
[https://www.clozemaster.com/about#where-are-the-sentences-from](https://www.clozemaster.com/about#where-are-the-sentences-from)
## Where can I download the audio data?
Currently the only way you can download audio is by fetching each audio file one by one. We don't have one big ZIP file that contains all our audio.
We have a file that lists the ID's of all the sentences that have audio, which you can find on our [Downloads](https://tatoeba.org/eng/downloads) page under **Sentences with audio**. You will need as well the **Sentences** file to know what is the language of each sentence.
Once you have the language and the ID, the URL to download the audio file is:
`https://audio.tatoeba.org/sentences/{lang}/{id}.mp3`
For instance: [https://audio.tatoeba.org/sentences/eng/7347611.mp3](https://audio.tatoeba.org/sentences/eng/7347611.mp3)